1. Plans and prices
| Plan | Price | Billed |
|---|---|---|
| Monthly | €5.99 a month | Every month |
| Yearly | €44.99 a year (that's €3.75 a month) | Once a year |
Prices include VAT. Both plans include everything in Stackd. Prices in other currencies may differ and are shown before you pay; in the United States, sales tax is added at checkout where it applies.
2. Who sells your subscription
Where you subscribe decides who sells it to you, and who handles payment, tax and your invoice:
- On the web: Paddle (Paddle.com Market Ltd) is the seller, as our merchant of record. Paddle's buyer terms also apply.
- On iPhone: Apple, through the App Store. Apple's terms also apply.
- On Android: Google, through Google Play. Google's terms also apply.
Whoever sells it, we provide Stackd and we're responsible for it working as described.
3. The free trial
You can try everything free for 30 days. No card is needed, so nothing is charged when the trial ends. After 30 days, Stackd becomes read-only until you subscribe: you can still see and export everything you entered, but you can't add or change anything. Before your trial ends, we email you a reminder.
4. Automatic renewal
Your subscription renews automatically. The monthly plan renews every month at €5.99 and the yearly plan every year at €44.99, until you cancel. You can cancel at any time, in a few taps, and your subscription then stops at the end of the period you've already paid for.
Reminder before your yearly plan renews. We email you at least 15 days before the last day you can cancel your yearly plan, with the date and the price.
After your yearly plan has renewed. If you live in Belgium, you can end it at any time after it has renewed, with notice of at most two months, and we refund the part of the year you haven't used.
5. How to cancel
- Bought on the web: in Stackd, go to Settings › Subscription › Cancel subscription. Or email hello@stackdmoney.com and we'll do it for you.
- Bought on iPhone: open the Settings app, tap your name, then Subscriptions › Stackd › Cancel subscription.
- Bought on Android: open Google Play, tap your profile, then Payments and subscriptions › Subscriptions › Stackd › Cancel.
Deleting your Stackd account doesn't cancel a subscription bought through Apple or Google, so cancel it there as well.
6. Your 14-day right to change your mind
If you're a consumer in the EU or the UK, you can withdraw from your subscription within 14 days of buying it, without giving a reason. We go further: within 14 days of any first purchase, we refund you in full, even if you've used Stackd.
Bought on the web. Use "Withdraw from contract here" in Settings › Subscription. It takes two steps: check your details, then confirm. You'll get an email straight away confirming when we received it. You can also email hello@stackdmoney.com, or send us the model form below. We refund you within 14 days, to the payment method you used.
Bought on iPhone or Android. Apple or Google handle refunds for store purchases. Request one at reportaproblem.apple.com or through Google Play's refund request. If you have trouble, email us and we'll help.
When you subscribe on the web, we ask you to confirm that you want Stackd to start straight away. This doesn't affect your right to withdraw or your full refund.
7. Refunds after 14 days
After the first 14 days, payments for a period that has started aren't refunded, except:
- when Stackd doesn't work as described and we can't fix it (see our terms);
- when we change Stackd or these terms in a way that's clearly worse for you, and you end your subscription because of it;
- when your yearly plan has renewed and you end it, if you live in Belgium (see section 4);
- when Stackd closes (see our terms).
8. Price changes
If we change the price of your plan, we'll tell you by email at least 30 days before it applies. The new price applies from your next renewal, not before, and you can cancel before then.
9. Model withdrawal form
You can use this form, but you don't have to. Copy it into an email or a letter.
To: Theo Colman, trading as Stackd, Wezelsebaan 104, 2900 Schoten, Belgium, hello@stackdmoney.com
I hereby give notice that I withdraw from my contract for the provision of the following service: Stackd subscription (monthly / yearly).
Ordered on:
Name:
Email address of my Stackd account:
Address:
Signature (only if you send this form on paper):
Date:
10. Questions
Email hello@stackdmoney.com. If you're not happy with how we handled something, see our complaints policy.